Byzar takes up to 2 business days to process an order and product is delivered within the standard delivery time of 5 to 7 days, once the order is successfully placed on our website and the confirmation message regarding the same has been received by the customer.

Customers will receive an update regarding the order either through an email on the registered email id or a message on the registered mobile number as soon as the order is handled.

In such a case you do not need to worry and simply send a screenshot of the payment that has been successfully made and Whatsapp on +91-9068783321 or mail it to support@byzar.in after which our support team shall get in touch within 24hrs.

Once the order is dispatched, a shipping confirmation message along with the tracking id is sent on the registered email id and phone number of the customers, the same tracking id can be used to track the order.

Byzar takes pride in keeping the personal information of all its customers strictly confidential and is used only by Byzar for the purpose of understanding the preferences of its customers better.

Byzar provides different payment options such as cash on delivery, debit/credit card payment, net banking and payment through wallets and UPI such as Paytm, Phonepe, Google pay for its customers, payment method can be selected as per the convenience of the customer.

If a customer wishes to cancel an order, an email regarding the same must be sent to support@byzar.in within 5 hours of placing the order.

Refund against a canceled order shall be processed within 3-5 working days from the date of cancellation.

Byzar takes full responsibility of replacing or repairing the products at no additional cost provided the product damage or replacement lies within its replacement and return policy.

A customer can claim warranty by registering the product with Byzar within 10 days of purchase and further can contact us on 9068783321/ support@byzar.in regarding any query.

Byzar provides 3 or 6 or 12 months' warranty on all its products. This warranty can be extended by upto 2 months on leaving a review of the product purchased from online sites.

To register a complaint regarding a product or any other issue on the website, the customer can mail us at support@byzar.in or contact us at 9068783321, where the team will try to resolve the issue within 24hrs.